Search, PR & Reputation

More genuine reviews, more trust, more customers

A simple, compliant system to ask happy customers for reviews, reply to every review professionally, and use your best reviews across your website, ads and social media.

What’s included
  • Review request system (QR, WhatsApp, SMS, email)
  • Professional replies to every review
  • Review monitoring across platforms
  • Showcasing reviews on website and social
  • Monthly rating and volume report
Get a free audit
Overview

Reviews decide who gets the call

Before choosing a clinic, hotel, restaurant or service, most people check reviews. The number of reviews, the average rating, how recent they are and how the business responds all shape the decision. Reviews also influence how you rank in Google’s local results.

Most businesses have plenty of happy customers. The problem is that happy customers rarely leave reviews unless asked, while unhappy ones often do. Review marketing fixes that imbalance by making it easy to ask the right people at the right moment.

We follow the rules. Google and other platforms prohibit fake reviews, paid reviews and incentives for reviews, and they penalise businesses that use them. Everything we do is about generating genuine reviews from real customers and making the most of them.

Who it’s for
Clinics and doctorsHotels and restaurantsSalons and spasSchools and coachingRetail storesHome servicesAgencies and consultants
What you get

What is included

Request system

QR codes, WhatsApp messages, SMS and email templates sent at the right moment after a visit or purchase.

Review replies

Thoughtful, on-brand replies to positive and negative reviews.

Monitoring

Alerts for new reviews on Google, Facebook, TripAdvisor, Practo and other relevant platforms.

Showcase

Review widgets for your website and review graphics for social media and ads.

Team training

Simple guidance for your staff on when and how to ask for reviews.

Reporting

Monthly report on new reviews, average rating and response rate.

Results

What you can expect

We never promise fixed numbers in advance. These are the outcomes our work is designed to deliver, and we report on them every month.

1
More reviews, more often

A steady flow of fresh, genuine reviews instead of a few old ones.

2
Better star rating

Happy customers are finally represented in your average rating.

3
Higher conversion everywhere

Reviews used on your website, ads and social build trust at every step.

How we work

Our Review Marketing process

Audit

Current reviews, ratings, response rates and competitor comparison.

Setup

Request templates, QR codes, links and staff guidance.

Run & respond

Requests go out, every review gets a reply.

Showcase & report

Best reviews used in marketing, monthly reporting.

Why Thrive

Why brands choose Thrive Future Works

Senior-led strategy

Your account is planned by people with 10+ years in SEO and performance marketing, not handed to a junior.

One team, every channel

Search, ads, social, content and video work together under one plan instead of five vendors.

Clear monthly reporting

Every month you see what was delivered, what moved, and what we are doing next.

You own everything

Ad accounts, pages, content and data stay in your name. No lock-ins, no hidden markups.

FAQs

Questions we often hear

Still have a question? Message us on WhatsApp and we will answer within one working day.

Ask a question
Do you write or buy reviews?

No. Fake and paid reviews break Google’s policies and consumer protection rules, and can get your profile penalised. We only help you collect genuine reviews from real customers.

Can you remove negative reviews?

We can flag reviews that violate platform policies, such as spam, abuse or fake reviews, for removal. Genuine negative reviews cannot be removed, but a professional reply and more positive reviews reduce their impact.

Which platforms do you cover?

Google is the priority for most businesses. We also cover Facebook, TripAdvisor, Practo, Justdial and industry-specific platforms where relevant.

Can I offer a discount for reviews?

Google does not allow incentives for reviews. We help you design a compliant request process instead.

How quickly will reviews grow?

Most businesses see a noticeable increase in new reviews within the first month, as long as staff consistently use the request process.

Let’s talk about your Review Marketing.

Book a free audit and we will show you the quickest wins for your business.